Editorial Policy

编辑政策

Our full 47-point testing protocol, how we verify casino licenses and payment methods for Malaysian players, how often we re-test operators, and our complete disclosure on affiliate relationships and editorial independence.

🕒 Last updated: April 2026  |  Reviewed by: CasinoProReview Editorial Team

Our 47-Point Testing Protocol

CasinoProReview uses a 47-point testing protocol across 7 weighted categories: licensing (8 points), payment methods (10 points), withdrawal speed (6 points), game library (8 points), bonus terms (7 points), customer support (5 points), and responsible gambling tools (3 points). Every casino is re-tested every 90 days, with bonus terms and license status verified every 30 days.

🔐 1. Licensing & Compliance

⭐ 8 points

We verify active licenses with PAGCOR, Malta Gaming Authority, Curaçao eGaming, UK Gambling Commission, or comparable regulators. We check for regulatory actions, complaints, and license renewal dates.

💳 2. Payment Methods

⭐ 10 points

We test real deposits via TNG eWallet, DuitNow QR, DuitNow Transfer, FPX (Maybank2u, CIMB Clicks, Public Bank, RHB, Hong Leong), GrabPay, Boost Wallet, ShopeePay, bank transfer, and crypto.

⏱️ 3. Withdrawal Speed

⭐ 6 points

We time actual withdrawal processing from approval to bank account credit, measured in business hours and calendar hours.

🎲 4. Game Library

⭐ 8 points

Total game count, live dealer tables, providers (Pragmatic Play, PG Soft, JILI, Microgaming, Evolution), RTP disclosures, and mobile compatibility.

🎁 5. Bonus Terms

⭐ 7 points

Wagering requirements, max bet per spin, game contribution, withdrawal caps, expiry periods, and excluded countries.

💬 6. Customer Support

⭐ 5 points

We contact support via live chat, email, and phone at 9am, 3pm, 9pm, and 3am (Malaysian time) in English and Bahasa Malaysia.

🛡️ 7. Responsible Gambling Tools

⭐ 3 points

Deposit limits, loss limits, session timers, reality checks, self-exclusion, and visible links to problem gambling resources.

Review Update Frequency

Review TypeFrequency
Full casino re-testEvery 90 days
Bonus verificationEvery 30 days
License checkEvery 30 days
Breaking updates (e.g. regulatory action)Within 24 hours

Conflict of Interest Disclosure

CasinoProReview earns commissions from some operators via affiliate partnerships. These relationships do NOT influence editorial rankings. Our top-rated casinos are ranked on testing scores alone.

✏️ Corrections Policy

Found a factual error? Email contact@casinoproreview.com. We correct verified errors within 48 hours and add a correction note to the article.

Frequently Asked Questions

How does CasinoProReview test online casinos?

We use a 47-point testing protocol across 7 weighted categories: licensing (8 points), payment methods (10 points), withdrawal speed (6 points), game library (8 points), bonus terms (7 points), customer support (5 points), and responsible gambling tools (3 points). Every casino receives a final score out of 47.

Do you accept payment for positive reviews?

No. CasinoProReview does not accept payment for positive reviews, rankings, or guaranteed placement. Our affiliate partnerships provide commissions only when readers choose to sign up — these relationships do not influence our editorial scores.

How do you verify casino licenses?

We check licenses directly with issuing regulators: PAGCOR (Philippines), Malta Gaming Authority (MGA), Curaçao eGaming, and the UK Gambling Commission. We verify license numbers, renewal dates, and check for any regulatory actions or sanctions.

Which payment methods do you test?

For every Malaysian casino review, we test real deposits via TNG eWallet, DuitNow QR, DuitNow Transfer, FPX (covering Maybank2u, CIMB Clicks, Public Bank, RHB, and Hong Leong Bank), GrabPay, Boost Wallet, ShopeePay, bank transfer, and cryptocurrency (BTC, USDT, ETH).

How do you handle corrections?

Readers can report factual errors at contact@casinoproreview.com. Our editorial team verifies every correction request. Confirmed errors are fixed within 48 hours, with a dated correction note added to the bottom of the article.

Who writes CasinoProReview's content?

Our 8-person editorial team combines 50+ years of experience across compliance (MGA-licensed consultants), payments (former Malaysian fintech engineers), and consumer protection journalism. Individual author bylines appear on every article.

How do you test withdrawal speed?

We submit real withdrawal requests after meeting wagering requirements and time the process from request submission to funds arriving in Malaysian bank accounts or e-wallets. Results are measured in both business hours and calendar hours.